Security & Privacy

I think someone else knows my vault password

Last reviewed: July 6, 2026

Maybe a text that shouldn’t have been sent, a family member who shouldn’t have access anymore, a password reused somewhere it leaked. Whatever the reason: two steps, in this order.

Step 1: change your vault password

Account Settings → Vault Security → Change password. This swaps the key wrapping — your vault contents aren’t re-encrypted and nothing about your data changes. From your next sign-in, only the new password unlocks the vault; the old one is dead.

Two things to know:

Step 2: decide about your recovery code

Changing the vault password closes the front door, but the recovery code is a second key — anyone holding it can still reset your vault password and walk in. So ask: could this person have seen your recovery code? Photographed the printout, had access to the drawer, helped you set up the account? If there’s any doubt, generate a new one: Account Settings → Vault Security → Generate a new recovery code. The old code stops working immediately. Print the new one and store it well — then destroy old printouts.

If the person is a family member

Remove their access first, then do both steps above. Removal alone doesn’t change the locks — they still know the password until you rotate it.

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