A fair question to ask any company holding your family’s records, so here’s our commitment and the current gaps, stated plainly.
In any wind-down scenario, members get at least 90 days’ notice — time to sign in, retrieve what you need, and move on with your data.
NestVault does not yet have a one-click “export everything” button. Today, getting data out means viewing entries and downloading attached documents individually. That’s a real limitation, and until an export tool exists, the safest practice is the one we state on our own landing page: keep offline copies of anything truly critical — the recovery code in the fireproof box, key documents also on paper or a drive you control.
Your data’s privacy. Everything we store is ciphertext readable only with your keys — that’s true while we operate and true of any backup or server that outlived us. A shutdown could cost you the service; it could not expose your secrets.
And to be clear about the present: NestVault is operating and building. This page exists because you deserve the answer before you trust us, not because the question is live.